PPG Minutes: 28.10.2021
- Time: 19:00
- Place: Upminster Medical Centre (Main Waiting Area)
- Called by: Dr Mike Jones, Hubert Liska & Djamal Djaoud
- Facilitator: Jean Pearce
- Minutes by: JP & DD
- Attendees: Elizabeth Manning, Maria Foale, Marian Goldfinch, Stephenie Goldfinch
- Apologies: Johanna Philpott Roland Murphy , Brian Murphy & Collin Hampshire
- Welcome & apologies: Hubert
Election of Chair of the PPG
- Unanimous decision to elect Stephanie Goldfinch as Chairperson
- Still doing only telephone appointments initially with a GP and at the discretion of the GP.
- Patients are required to complete an online access form available at the reception.
- Need to provide two forms of ID, i.e. photo ID and a proof of address
- Discussed complaint procedures, complaint leaflet is available in patients’ waiting area or can email the complaint to the surgery.
- The delivery is expected during the first week of November
- Patients that are eligible were to be notified by South PCN to go to Hornchurch library.
Next PPG Meeting to be confirmed
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